Pequeños apuntes sobre usabilidad

Tras escuchar el podcast nº15 de marketécnicos voy a dejar una serie de puntos a tener en cuenta para hacer una web más usable.

El buscador

  • Debe permitir que se escriban como mínimo 30 caracteres
  • Debe funcionar al pulsar intro o la lupa.
  • Debe dar alguna opción cuando no hay resultados. Como  por ejemplo “puedes leer nuestro blog”, “puedes ver nuestro catálogo”, “te puedes registrar aquí”.

Usuarios

  • Si la web funciona mediante login de usuarios debemos tener visible el botón “cerrar sesión”.

Aviso Legal

  • Que indique de quién es la página.
  • Si recogemos datos debemos indicar si cumple la LOPD.

Contacto

  • Aparte del formulario de contacto debemos facilitar también un e-mail de contacto.
  • Si utilizamos chat es conveniente indicar los horarios de disponibilidad.
  • Es muy útil insertar un mapa de Google Maps.

Información útil

  • Debemos revisar periódicamente todas las visitas y comprobar que toda la información que compartimos en nuestra web es útil. Si tras analizar las estadísticas comprobamos que hay páginas que nunca se consultan quizá es porque muestran información poco importante.

Este post ha sido leído 706 veces

Comentarios

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